This article was co-authored by our research associate Vanessa Vega, along with Katherine Exss, Herbert Spencer, Marcela Jarpa, Izaskun Álvarez-Aguado, Antonella Pastén and María Ignacia von Unger.

It presents an inclusive research and development process that aims to co-create a technological support system for cognitive accessibility in urban environments.

The article proposes inclusive research and co-design methodology, carried out by a multidisciplinary group from the areas of education, sociology, engineering and design, together with an advisory group made up of 11 adults with intellectual disabilities, who participated as experts by experience, taking on the role of co-investigators and co-designers of supports that enhance independent living.

Among the results, a pictographic language co-designed with the advisory group and the PICTOS application is described to support and evaluate cognitive accessibility in face-to-face or physical services.

The final discussion addresses the learning about the impact of cognitive accessibility and inclusive research in co-design processes.